Technician workflow
Fast checks for the moments that usually slow a bench down.
Keep the workflow tight: identify the device, confirm the hardware, and hand it off with less back-and-forth.
Intake
Identify the device fast.
Pull the details that matter before you compare specs or start triage.
- Device IDs, regional variants, and product codes
- Chipset models, memory context, and hardware tree data
- Internal interfaces, USB details, and radio information
Triage
Check the right systems in one pass.
Use built-in diagnostics to isolate what works, what needs attention, and what can move forward.
- Sensor availability and live status signals
- Connection issues, GPS, and network behavior
- Touch, speaker, mic, and motion checks
Handoff
Close the loop with less back-and-forth.
Keep the same view in front of you when you need to document, explain, or hand the device off.
- Trade-in verification without switching tools
- Repair handoff notes with clearer context
- Comparison checks before the next quote